Customer Support

How can we help?

Our friendly support team is here to assist you. Whether you have questions about your installation, need service, or want to book a repair - we've got you covered.

Call Us

Speak directly with our support team

1300 022 079

Mon-Fri 7am-6pm, Sat 8am-2pm

Email Us

Get a response within 24 hours

support@metic.com.au

For general enquiries and quotes

Live Chat

Chat with us in real-time

Available during business hours

Frequently Asked Questions

Find quick answers to common questions

Need Urgent Help?

If your air conditioning has completely stopped working during extreme weather, we offer priority emergency support. Call our emergency line for same-day or next-day service.

Call Emergency Support